Get In Touch

We'd love to hear from you. Reach out to discuss your project, ask questions, or explore partnership opportunities.

Contact Information

📧 Business Support

For business inquiries, partnerships, and collaboration opportunities.

linqingyao@BearCasual.com

🔧 Technical Support

For technical issues, bug reports, or product support.

support@BearCasual.com

📍 Physical Address

BearCasual Development Team

111 Chuangye Road
Jingxiu District, Baoding
Hebei Province, China

Send us a Message

We respond to all inquiries within 24 hours

Frequently Asked Questions

How long does it take to hear back from your team?

We typically respond to all inquiries within 24 hours on business days. For urgent matters, please use our technical support email.

Do you offer custom development services?

Yes! We accept custom development projects for privacy-first applications. Contact us at linqingyao@BearCasual.com to discuss your requirements and project timeline.

What platforms do your applications support?

Currently, we focus on iOS and Android platforms. We are developing macOS and Windows desktop applications, with releases planned for Q4 2026.

How is my data protected in BearCasual applications?

All user data is stored 100% locally on your device using military-grade encryption. We use end-to-end encryption protocols and never transmit user data to our servers unless explicitly required by core functionality.

Can I export my data?

Absolutely. We provide comprehensive data export tools that allow you to download all your data in multiple formats (JSON, CSV, PDF) at any time. Your data belongs to you.

Are your applications GDPR compliant?

Yes. All BearCasual applications fully comply with GDPR, CCPA, COPPA, and other international privacy regulations. We are committed to maintaining the highest privacy standards globally.

Do you offer API access for developers?

We are currently developing a developer API and plan to release it in 2027. If you're interested in early access, please contact our team.

We're Always Ready to Help

Got a question or want to collaborate? Send us a message using the form above, and our team will get back to you as quickly as possible.

Response Time: 24 hours (business days)
Languages Supported: English, Chinese, and more
Timezone: UTC+8 (China Standard Time)